Frequently Asked Questions

All orders are despatched via Royal Mail Tracked 48. Costs are shown during the checkout process.

If you are local to L38 you are welcome to collect from me. If you wish to do this, please contact me directly to place your order.

If you have any additional questions about delivery or collection, please contact me.

At the moment I only ship within the UK.

I make all pieces to order and so regret that I cannot accept returns due to a change of mind.

In the unlikely event that your jewellery is damaged in transit or there is a problem with it, please do contact me and I will be happy to replace or repair your piece for you.

I make all Sass jewellery here in the UK and take the greatest care in ensuring that all pieces are made with care and to the highest standards.

To ensure that your jewellery lasts as long as possible, it helps to follow a few golden rules:

- Don't swim or shower when wearing handwoven jewellery.

- All beads in the handwoven pieces are made of glass and while they are quite robust, please do not place under heavy weights or pressure.

- Take care when using perfumes and lotions.

- Don't keep or store your jewellery in direct sunlight for long periods of time.